Privacy Policy

How We Handle Your Information

Last updated: January 15, 2025

1. Data We Collect

When you browse the Inissience catalog or contact us, we process only the information necessary to operate the site and respond to your requests. This includes:

  • Contact details you submit through our forms: name, email address, phone number, and message content.
  • Technical data collected automatically: browser type, device information, IP address, and pages visited.
  • Analytics events that help us understand how the catalog is used, such as which product pages are viewed and for how long.

2. Cookies and Tracking

We use cookies and similar technologies to keep the site functional and to measure aggregate usage patterns. These tools help us improve navigation and ensure the catalog displays correctly across devices. You can disable cookies in your browser settings, though some parts of the site may not work as intended without them.

3. How We Use Your Data

Information collected through forms is used solely to respond to your inquiries, provide product details, or address support requests. Analytics data is processed in aggregated form to evaluate site performance and content relevance. We do not sell personal information, and we do not use your data for automated decision-making that affects you.

4. Data Storage and Sharing

Your information is stored on secure servers operated by our hosting provider. We may share limited data with third-party processors that help us run the site, including hosting services, analytics platforms, and email providers. These processors are bound by confidentiality agreements and may only use your data to perform services on our behalf. We do not transfer data to third parties for their own marketing purposes.

5. Your Rights

You have the right to request access to the personal data we hold about you, ask for corrections, request deletion, or object to specific processing activities. You may also withdraw consent for optional cookies at any time. To exercise these rights, contact us using the details below. We respond to verified requests within 30 days.

6. Transparency Statement

Inissience does not make misleading claims about product availability, pricing, or endorsements. All product descriptions reflect the actual specifications provided by manufacturers. We do not fabricate customer reviews or imply affiliation with brands we do not officially represent. Any claims about product performance are based on documented specifications, not unverified promises.

7. Contact for Privacy Requests

For any questions about this policy or to submit a privacy request, reach us at:

Inissience

81808 Desmond Pike
Chaukeside, NC 4313

info@inissience.com
+27(27)0275892

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